[pmwiki-users] How to report bugs

Tegan Dowling tmdowling at gmail.com
Thu Mar 6 13:52:11 CST 2008

On Thu, Mar 6, 2008 at 1:18 PM, H. Fox <haganfox at users.sourceforge.net> wrote:
> On Thu, Mar 6, 2008 at 7:32 AM, Tegan Dowling <tmdowling at gmail.com> wrote:
>  > On Wed, Mar 5, 2008 at 6:14 PM, Simon <nzskiwi at gmail.com> wrote:
>  >  > Tegan
>  >  >
>  >  > this is an interesting point.
>  >  > I feel the questions page is more accessible than searching the mailing
>  >  > list,
>  >
>  >  It is, or would be if the questions posed there were consistently
>  >  reviewed and responded to.  You are one of the few knowlegable people
>  >  who seems to look at it and post to it regularly.  Many of the
>  >  questions there really need responses from a community of users, which
>  >  the list provides.  Many of the questions there have had no response
>  >  from anyone at all.
>  FWIW, here's the origin and purpose of the Questions page:
>  The Questions page was originally created as sort of an
>  infrequently-asked questions page during a "documentation cleanup"
>  effort that happened prior to a major release of PmWiki.  At the time
>  the pages of the PmWiki group, the FAQ page in particular, had a lot
>  of questions that didn't belong wherever they were.  Most of the
>  questions moved to the page were previously unnoticed and unanswered.
>  I agree that the Questions page is largely being ignored -- except by
>  a few stand-up folks like Tegan Downling (Thanks!)  -- but removing
>  the Questions page will not necessarily reduce the number of
>  unanswered questions on pmwiki.org.

Actually, I was just recommending that reference to it be removed from
the "how to get help" or "how to report a bug" documentation, NOT that
the page be removed from the wiki.  It does serve a purpose (some
new-comers to PmWiki might be reluctant to join the list, and
shouldn't have to join just to get help), but I wish that we, as a
community, could severally do a better job of fielding those
questions, since as things are, those same new-comers are seeing the
designated "where to go on the site for help" page full of
un-replied-to cries for help.

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