[pmwiki-users] How to report bugs
tmdowling at gmail.com
Thu Mar 6 13:52:11 CST 2008
On Thu, Mar 6, 2008 at 1:18 PM, H. Fox <haganfox at users.sourceforge.net> wrote:
> On Thu, Mar 6, 2008 at 7:32 AM, Tegan Dowling <tmdowling at gmail.com> wrote:
> > On Wed, Mar 5, 2008 at 6:14 PM, Simon <nzskiwi at gmail.com> wrote:
> > > Tegan
> > >
> > > this is an interesting point.
> > > I feel the questions page is more accessible than searching the mailing
> > > list,
> > It is, or would be if the questions posed there were consistently
> > reviewed and responded to. You are one of the few knowlegable people
> > who seems to look at it and post to it regularly. Many of the
> > questions there really need responses from a community of users, which
> > the list provides. Many of the questions there have had no response
> > from anyone at all.
> FWIW, here's the origin and purpose of the Questions page:
> The Questions page was originally created as sort of an
> infrequently-asked questions page during a "documentation cleanup"
> effort that happened prior to a major release of PmWiki. At the time
> the pages of the PmWiki group, the FAQ page in particular, had a lot
> of questions that didn't belong wherever they were. Most of the
> questions moved to the page were previously unnoticed and unanswered.
> I agree that the Questions page is largely being ignored -- except by
> a few stand-up folks like Tegan Downling (Thanks!) -- but removing
> the Questions page will not necessarily reduce the number of
> unanswered questions on pmwiki.org.
Actually, I was just recommending that reference to it be removed from
the "how to get help" or "how to report a bug" documentation, NOT that
the page be removed from the wiki. It does serve a purpose (some
new-comers to PmWiki might be reluctant to join the list, and
shouldn't have to join just to get help), but I wish that we, as a
community, could severally do a better job of fielding those
questions, since as things are, those same new-comers are seeing the
designated "where to go on the site for help" page full of
un-replied-to cries for help.
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